Q- What time should I put my trash out in the morning?
A- Please have your trash out by 7:00 A.M. on your scheduled pick-up day.

Q- Can I pay my bill through bill pay?
A- Yes we will accept payment through your own bank's bill pay and other bill pay service providers.

Q- Can I pay with Credit Cards?
A- Yes you can pay your bill with Visa, MasterCard, and Discover.  A small service fee will be applied to the charge.  Call 913-406-9460 to pay over the phone.

Q- Will you pick-up bags of leaves?
A- Yes but please try to limit your total amount of trash/leaves to eight bags per week.

Q- Will you pick up tree branches?
A- Yes but please keep them at 4 foot in length or smaller and tie them in a bundle. Please try to limit your bundles to two per week.

Q- I put my trash out Tuesday morning but my scheduled pick-up day was Monday. Will you come pick it up anyway?
A- Unfortunately no. Because of our tight schedule we cannot come back to a stop that wasn't scheduled for that day.

Q- I forgot to put my trash out, will you credit me for that week.
A- Unfortunately no, we cannot.

Q-I am going out of town and won't need service for several weeks. Will I still be charged?
A-If you call and let us know to stop service then you will not be charged. Just let us know when you are back in town so your service can start again.

Q- Do I have to rent your cart?
A- No, they are available for your convenience if you want one. It is a 95 gallon cart. It can be rented for $7.50 a quarter or purchased for $125.00 plus tax.

Q- Why was I charged a $5.00 late fee?
A- Payments that are received past the due day are charged a $5.00 late fee.

Q- Can I place large items out for pick-up along with my regular trash?
A- Yes but you must call ahead to make arrangements and get price quote for pick-up of large items. It is often more affordable for you to have us pick up your larger items on your scheduled pick-up day then too make a special trip.